PALM HARBOR – Robert
Sawyer finally doesn’t have to worry about navigating around
a utility pole in his assigned condominium parking spot.
He and neighbors turned to Better Call Behnken for help
after years of trying on their own to get the pole removed.
Days after Consumer Investigator Shannon Behnken pointed out
just how close the pole was to the disabled man’s truck, the
pole was finally removed.
“One call to Shannon and it took care of the problem, and we
appreciate it 100 percent,” Sawyer said.
The pole was owned by Duke Energy. Sawyer says he has hit
the pole with his truck several times, as have several of
his neighbors, because they don’t see the pole at night in
the dark.
Residents convinced Duke to help months ago. Duke’s cables
were moved to new poles but Frontier Communications had not
moved theirs, so Duke couldn’t remove the pole.
Sawyer says he kept calling Frontier, but technicians kept
saying they couldn’t help.
They knew they’d Better Call Behnken, and we called
Frontier. Within hours, we were told the cables will indeed
be moved.
A spokesman sent this statement:
“A work order to re-locate our network cables off of the
Duke Energy pole was issued last week. We estimate we will
complete the work needed no later than the end of August.”
Days later, Frontier removed their lines and carted away the
pole.
“I really appreciate your help, and I know it would have
never happened if we hadn’t called Behnken,” said Shirley
Poehlman, a condominium board member.