Bill Honan said his
trouble began after water started shooting from a pipe in
his bathroom – flooding his condo last October.
“I was in a state of panic,” Honan told Taking Action
Reporter Jackie Callaway. “What do you do? How do you stop
Honan hired Synergy Contracting Group to dry out his home
and repair the damage.
“They said before we do anything you are going to have to
sign an AOB,” said Honan.
Honan signed an AOB – or “assignment of benefits” – which
means he gave Synergy Contracting Group all rights to his
Synergy’s estimate to repair the damage topped $28,000. But his insurance
company – Citizens Property Insurance – wouldn't even pay half of that.
Honan’s condo sat, unrepaired, for eight months and he was forced to live in
half of his home.
Taking Action Reporter Jackie Callaway brought in Mark McComski of Paul
Davis Restoration, who is not involved in Honan’s case, and asked him to
review quotes from both the insurance company and the contractor.
McComski estimated the insurance company didn’t pay enough for the repairs,
but also estimated that Synergy Contracting Group inflated the price by
“There’s items in here that would not necessarily need to be done,” said
ABC Action News reached out to Citizens Property Insurance and Synergy
Synergy never responded, but one week after ABC Action News reached out to
Citizens, the insurance company cut a check made out to Synergy for an
Honan said he’s currently negotiating with the contractor to cancel his
contract, so he can use that money to hire another company and repair his