Dolphin Tower condo board facing more criticism

Article Courtesy of The Herald-Tribune

By Kevin McQuaid

Published October 31, 2011

SARASOTA - Dolphin Tower owners won a legal victory this week against their insurance company, but the troubled downtown condominium faces a growing exodus of paying residents and its board is fielding expanding criticism of its handling of the crisis and dwindling resources to deal with it.

A ruling by a federal judge this week kept alive the homeowners association's legal fight with Great American Insurance Co. of New York. The Ohio-based insurer, which has denied Dolphin Tower's claims for money it needs to repair the 15-story building, failed to get a judge to strike the association's defenses.

Meanwhile, the number of owners refusing to pay the assessments needed to keep up the fight and pay for repair costs at the 117-unit tower is now up to about three dozen. Lenders are refusing to loan the association money unless that roughly 30 percent delinquency rate is brought under 10 percent, internal documents from the association show.

To cope, the tower's board is ratcheting up the penalties against those who decide not to pay.

With a voice vote on Tuesday, the condo's board was authorized to charge delinquent accounts 18 percent interest, plus other fines. That interest rate is allowed under state condominium laws.

But some residents have balked at the prospect of a $95,000 assessment and the thought of charging former neighbors the double-digit penalty. Paying owners already are handing over $540 per month and have paid roughly $9,000 each in assessments to study repair options and to pay consultants..

Dolphin Towers in downtown Sarasota has structural problems that forced all residents out in 2010. The residents have been in a legal fight with their insurer, which has denied claims for money to repair the building. Meanwhile, the number of owners refusing to pay the assessments needed to keep up the fight and pay for repair costs at the 117-unit tower is now up to about three dozen.


  

"The owners need to get current or Dolphin Tower will pursue foreclosure," a memo to residents stated this summer.

  

Some resident have been rankled by the board's decisions and how the group's president has handled the crisis that abruptly forced residents out in June 2010.

They have complained that board president Charlotte Ryan does not communicate well, is condescending to fellow owners, shows a lack of compassion and often takes a dismissive tone to complaints — especially from financially struggling owners who despair over repair bills that will likely top $10 million.

Three members of the board already have resigned from the five-member panel, leaving Ryan with greater control but also more isolated.

"I went to one meeting and was humiliated," said Rita Dreyfus, 84, a former owner who has moved to Manatee County. "I couldn't get Charlotte to answer my questions. I think people in Minnesota know more about what's going on than folks here."

"Life is a disaster now for so many people who lived in that building," said Moira Doherty, whose cousin owns a unit on Dolphin Tower's eighth floor. "To not be empathetic is incredible."

Those sentiments were echoed by roughly a dozen residents in interviews with the Herald-Tribune.

"At times, the board has had an absolute air of superiority," said Sarita Roche, who lived on the 10th floor of the building at 101 S. Gulfstream Ave. "A lot of people in the building now are destitute — some people are losing everything — and it's uncalled for."

Ryan, for her part, disagrees with the assessment, and maintains that the board has been communicative through regular resident meetings and messages to owners.

"I don't think there's a reality there," said Ryan, who paid $475,000 in August 2008 for a 10th floor condo with a $250,000 mortgage, according to county property records.

"We've been very open. I think people are just frustrated and angry because they're not in the building," Ryan said. "Some people need a scapegoat."

Since the concrete discovery 16 months ago, some owners have either sold their units at firesale prices or have had to abandon their condos because of the expenses associated with cracks and corrosion in a key concrete slab. Repair work, slated to take at least 18 months to complete, has not begun, nor have appropriate city building permits been applied for.

The financial pressure on the association also has been growing.

As of June 30, the tower had total reserves and savings of $339,293, according to an internal building balance sheet. By the end of September, that figure had shrunk to $202,023, another balance sheet shows. From January to June, the building's net income was a negative $63,125.

Legal costs have contributed to the problem.

Great American sued Dolphin Tower in June, contending a policy it maintains on the building did not cover the design or construction defects that led to the concrete problems.

Dolphin Tower's attorneys argued in defenses that there are no exclusions to the tower's policy and any "ambiguities" should be construed in Dolphin Tower's favor.

"The Court determines that each such defense passes muster," U.S. District Court Judge Virginia Hernandez wrote in her decision. "Dolphin Tower's defenses put into issue relevant and substantial legal and factual questions."

Donna DeVaney, a Tampa attorney representing the building, said the ruling this week was a "good result."

A trial in the case has been tentatively set for September 2012, with non-binding mediation scheduled for early next year.

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