and Video Courtesy of Channel 9 WFTV
By Todd Ulrich
Published April 4, 2020
OSCEOLA COUNTY — An Osceola County woman felt her
homeowners association crossed the line when it demanded she clean a
dirty driveway during a pandemic.
She thought it had to be a mistake, but then she
heard it had to be done by Friday despite stay-at-home orders.
Action 9 Consumer Investigator Todd Ulrich went to work on her
case, and tells us how to respond to HOA demands during a health
Carol Yerdon, who is 78, lives with her daughter, Dana Yerdon. Dana led
the challenge for her mom against the Association of Poinciana Villages.
According to Dana, it sent her mom a picture of their dirty driveway and
gave them an April 3 deadline to have it pressure-cleaned.
The demand letter from the HOA came even though
Osceola County remains under stay-at-home orders to prevent virus
spread. Dana Yerdon could not believe that.
“Really, just come on,” she said. “Have some compassion and common sense
in this time of crisis we’re in.”
Dana called the association for her mom, who has a heart condition. She
says the manager told her they were sticking with the deadline, and the
family needed to send pictures of a clean driveway or face additional
“It defies common sense,” she said.
The Yerdons called Action 9. We contacted the association. The next day
a neighbor found a company that pressure-cleaned the driveway. But Dana
and her mom felt that an HOA enforcing violations at a time like this
seems too extreme.
“I mean this is nuts. This is crazy.”
The association responded to Action 9 and said its board is abiding by
deed restrictions and will continue to maintain safety and cleanliness.
And yet the board did contact the Yerdons and wanted to address her
An HOA attorney who represents homeowners told Action 9 that consumers
need to object in writing.
She advises owners to send your association an email that says you will
correct the issues when the emergency passes.
Right now, dirty driveways and weeds in your lawn are not considered
essential services, but your good health is a top priority.
In response, Gary Martin, President, president of the Board of Directors
for the Association of Poinciana Villages said:
"We are in the midst of increasingly challenging times during this
worldwide pandemic. The Association of Poinciana Villages’ Board of
Directors is abiding by our association’s bylaws and deed of
restrictions, which dictate that our operations and notifications
continue in order to maintain the safety and cleanliness of our
Our Board understands that our residents may be experiencing
uncertainty, financial hardships or health issues due to the coronavirus.
As soon as I was made aware of the issue with Ms. Yerdon, I reached out
to our Management team who contacted her via phone to see how we could
work with her to address her concerns. She advised that she has already
had her driveway cleaned, which we greatly appreciate.
We are in this together, and the safety and well-being of our residents
has and always will be our top priority.”